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At GRAMS28 we craft our new and highly demanded products in small batches. By pre-ordering your exquisitely crafted piece you will save 10% or more while allowing our craftsman to work more seamlessly to retain the high level of quality you have grown to expect. Once we complete your piece to our satisfaction, we will ship it to you by the estimated dispatch date.
The dispatch date is an estimation. Many factors can impact our production timeframes since our products are handmade and require a lot of attention to detail. Retaining a high level of quality is vitally important. For that reason, we can't guarantee the items ship out on time. If you find your order hasn't shipped out by the estimated dispatch date, please feel free to reach out. We promise to be as transparent as possible about the status of your order.