Free Worldwide Shipping over USD60

Need Help?

We're here to help. Contact us anytime.

  • SHIPPING
  • RETURN
  • ORDER
SHIPPING COST AND TIME
  • Americas
  • Asia
  • Europe
  • Middle East

United States

USPS First Class (10 - 18 working days)

DHL express shipping (3 - 5 working days)


Canada

Standard shipping (10 - 18 working days)

DHL express shipping (3 - 5 working days)


Hawaii and Alaska

Standard shipping (9 - 15 working days)

DHL express shipping (6 - 9 working days)


Brazil

Standard shipping (7 - 14 working days)

DHL express shipping (3 - 7 working days)


Mexico

Standard shipping (7 - 14 working days)

DHL express shipping (3 - 7 working days)



US$10 (Free > US$60)

Strat from US$21.5



US$10 (Free > US$60) 

Start from US$21.5



US$10 (Free > US$60)

Start from US$22



US$10 (Free > US$60)

Start from US$31.6



US$10 (Free > US$60)

Start from US$26.4

Hong Kong

Standard shipping (1 - 2 working days)

Commercial and Industrial area : S.F. Express

Residential and remote address : HK Smart Post

Check information for HK Post Smart Post HERE

 

Taiwan and Macao

S.F. Express  (1 - 2 working days)


Singapore and Malaysia

Standard shipping (5 - 9 working days)

DHL Express Shipping (2 - 4 working days)


Japan and South Korea

Standard shipping (5 - 9 working days) 

DHL Express Shipping (2 - 4 working days)


Australia and New Zealand

Standard shipping (5 - 9 working days) 

DHL Express Shipping (3 - 5 working days)


Thailand, Philippines, Vietnam, Cambodia, Indonesia

Standard shipping (5 - 9 working days) 

DHL Express Shipping (3 - 5 working days)


Free






US$10 (Free > US$60)

 


US$10 (Free > US$60)

Start from USD17.1



US$10 (Free > US$60)

Start from USD13.1



US$10 (Free > US$60)

Start from USD21.7



US$10 (Free > US$60)

Start from USD22.6

United Kingdom

Standard shipping (5 - 9 working days)

DHL express shipping  (1 - 5 working days)


Germany, France, Netherlands, 

Belgium, Italy, Turkey, Israel

Standard shipping  (5 - 9 working days)

DHL express shipping (1 - 5 working days)


Switzerland, Ireland, Spain, Portugal,

Denmark, Finland, Norway, Sweden,

Poland, Russia

Standard shipping (5 - 9 working days) 

DHL express shipping (1 - 5 working days)



US$10 (Free > US$60)

Start from US$50.4




US$10 (Free > US$60)

Start from US$20.6





US$10 (Free > US$60)

Start from US$20.6

India

Standard shipping (9 - 15 working days)

DHL express shipping (3 - 7 working days)


UAE

Standard shipping (7 - 14 working days)

DHL express shipping (3 - 6 working days)



US$10 (Free > US$60)

Start from US$44.5



US$10 (Free > US$60)

Start from US$37.9

HOW LONG BEFORE MY ORDER SHIPS?

All in-stock orders (both standard and expedited) are processed within 1-2 business days. 

WHERE CAN I FIND MY TRACKING?

All orders are traceable via a tracking link provided in your shipping confirmation email. 

OTHER NOTE

We are not responsible for any un-completed and wrong address. If the package returned because of un-completed address, wrong address and unclaimed, buyers have to take responsibility for extra charge shipping fee. Please kindly be sure the address you provided is a right one.


In most cases, you will be charged a duty (tax) on your order. We do not handle this tax, your local customs agency will handle that and charge you the correct amount in accordance with your local laws. 

WHAT IS YOUR RETURN POLICY?

If you purchased any GRAMS28 product, you have 14 days to arrange a return for refund, exchange or store credit.

To return a purchase, your items must meet the following conditions:

1. Be returned within 14 days of your delivery date

2. Be in its original, unused, unaltered and unwashed condition

3. Be returned with original tags and packaging 

4. If you apply for store credit, you will receive an extra 10% credit of value for the items you return. 


We are not able to provide an exchange or refund on any of our products that have been personalised. We also are not able to offer an exchange or refund on any sale or markdown products.


We reserve the right to reject returns which do not comply with our return policy. Returns that do not respect our policy may be sent back to the original shipping address at our discretion.


We will not cover the cost of return shipping, and we do not provide refunds if customs hold the package. 


HOW DO I START A RETURN?

Please complete this Return Form before returning your order. We will email you details on where to send the returned item/s. 


Returns that are sent without our prior knowledge will be refused. 


For added safety, please insure all packages with a tracking number or purchasing shipping insurance. We can't guarantee that we will receive your returned item and cannot refund, returned orders which we do not receive. 


Refund will be issued back to your original payment method within 14 business days of receiving your return. 

CAN I CANCEL/ CHANGE MY ORDER? 

Orders are cancelable for up to 4 hours after they are placed.

If you have any questions, please send us an email at shop@grams28.com.

WHAT CURRENCY ARE YOUR PRICES IN?

All purchases are payable in US Dollars, and, unless otherwise noted, prices for all of our items are listed in USD.

  • No products in the cart.